Saukville – The Home of Magic Touch Carpet Cleaning and Water Damage Restoration

August and September 2018 Torrential Rains Takes Heavy Toll Throughout Saukville

Content courtesy Ozaukee Press:

August and September 2018’s heavy rains reminded everyone that Saukville is a river community. Much of the central village was covered in high water. Highway 33 was closed for much of the day on August 27, 2018 as 6.7 inches of rain were recorded. The bridge over the Milwaukee River, Mill Street, Green Bay Avenue and Highway W were also closed to traffic directing commuters south to Grafton, causing gridlock. The downtown triangle and Grady Park and nearby parking lots also were underwater as the stormwater system was overwhelmed by the deluge.

In Saukville, Magic Touch Carpet Cleaning & Water Damage Restoration is using psychrometrics — the science of drying — to help more than 250 customers.

“Since 1 a.m. Monday morning, we’ve been getting calls left and right,” owner Nick Kertscher said.

With 16 employees and the help of Boy Scout Troop 840 in Grafton, the company has been able to service about 12 customers per day.

“The Boy Scouts in Grafton who are in high school have been volunteering their time before school starts,” he said.

The company has more than 400 pieces of drying equipment that include industrial fans, dehumidifiers, pumps and power washers, but Kertscher had to order 100 more pieces to fill the demand.

“That’s all gone already, and we’re trying to rotate the equipment on a daily basis to help everybody,” Kertscher said last week. “There’s only so much we can do, and we’re not going to rush the jobs.”

Kertscher said there are a number of guidelines and protocols required to sanitize a property.

“Especially with basements, most of the carpeting and drywall have to go before we can start cleaning the floors and walls,” he said. “Everything is a science and if you don’t understand the science of drying, you’re doing it wrong.”

Kertscher said dehumidification and airflow are the two major components in drying out a property. One of the tools he uses is a thermal imaging camera to see the water’s migration pattern.

“People think they’re safe if they just tear out their carpeting, but usually the water travels from the floor to the walls,” he said. “There are 21 different ways for water to get into a house.”

Saukville residents: continue to call us for flood damage help at 262-284-4547. We’re working hard day and night to dry out everyone’s home, businesses and belongings.

Nick Kertscher (second from left), owner of Magic Touch Carpet Cleaning and Water Damage Restoration receiving the "Character Quality Award" from Ozaukee Christian School after tackling the school's flooding and water damage restoration in 2017.
Nick Kertscher (second from left), owner of Magic Touch Carpet Cleaning and Water Damage Restoration receiving the “Character Quality Award” from Ozaukee Christian School after tackling the school’s flooding and water damage restoration in 2017.
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